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Investigation Report 200601721

  • Report no:
    200601721
  • Date:
    September 2007
  • Body:
    Dumfries and Galloway Council
  • Sector:
    Local Government

Overview

The complainant (Mr C) raised a number of concerns regarding the refusal of his application for a repairs grant, to Dumfries and Galloway Council (the Council), after the Council had fully spent their funding for discretional repairs grants.  Mr C stated that the Council had led him to believe that a discretional repairs grant would be awarded, and that the Council had subsequently failed to honour this commitment.

Specific complaints and conclusions

The complaints which have been investigated are that:

  • (a)  the Council's refusal of Mr C's application for a repairs grant (not upheld); and
  • (b)  the Council led Mr C to believe that a repairs grant would be awarded (not upheld).

Redress and recommendations

The Ombudsman has no recommendations to make.

Related reading

Updated: December 11, 2018