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Investigation Report 200602514

  • Report no:
    200602514
  • Date:
    November 2007
  • Body:
    West Dunbartonshire Council
  • Sector:
    Local Government

Overview

The complainant (Mrs C) raised a number of concerns about how West Dunbartonshire Council (the Council) had handled her requests for housing repairs.  Mrs C also complained that the Council had not given her application for housing transfer the correct number of waiting points.

Specific complaints and conclusions

The complaints which have been investigated are that the Council failed to:

  • (a) expedite Mrs C's requests for housing repairs (not upheld); and
  • (b) award the correct number of waiting points to Mrs C's request for housing transfer (not upheld).

Redress and recommendations

The Ombudsman has no recommendation to make.

Related reading

Updated: December 11, 2018