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Investigation Report 200500940

  • Report no:
    200500940
  • Date:
    November 2007
  • Body:
    Ayrshire and Arran NHS Board
  • Sector:
    Health

Overview

The complainant, Ms C, raised a number of concerns about what happened to her when she was admitted to Crosshouse Hospital (the Hospital) for diagnostic endoscopy.

Specific complaint and conclusion

The complaint which has been investigated is that the Hospital failed to explain Ms C's inappropriate admission adequately (upheld).

Redress and recommendations

The Ombudsman has no recommendations to make; however, she asks that this office be provided with a copy of the guidelines when they are ratified.

Related reading

Updated: December 11, 2018