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Overview
The complainant (Mrs C)'s property was damaged by water ingress and she believed that Glasgow Housing Association (the Association) should compensate her for redecoration costs.
Specific complaint and conclusion
The complaint which has been investigated is that Mrs C believed that the Association were responsible for repairing and redecorating damage to her home caused by water ingress (not upheld).
Redress and recommendations
The Ombudsman has no recommendations to make.
Updated: December 11, 2018