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Investigation Report 200502100

  • Report no:
    200502100
  • Date:
    March 2007
  • Body:
    A Medical Practice, Forth Valley NHS Board
  • Sector:
    Health

Overview

The complainant (Mr C) raised concerns about the treatment received by his wife (Mrs C) at their medical practice (the Practice) during February and March 2005.

Specific complaints and conclusions

The complaints which have been investigated are that:

  • (a) there was a delay in diagnosing that Mrs C was suffering from Cauda Equina Syndrome (CES) (not upheld); and
  • (b) the clinical records contained inaccurate information (partially upheld).

Redress and recommendations

The Ombudsman recommends that the Practice reminds the GPs concerned about the need to complete clinical records in accordance with guidance from the professional bodies.

The Practice have accepted the recommendations and will act on them accordingly.

Related reading

Updated: December 11, 2018