Overview
The complainant (Mrs C) raised concerns that her daughter (Baby C) had developed an infection in her leg after receiving her immunisations on 9 February 2006. However, doctors at the practice (the Practice) told her on 20 February 2006 and 21 February 2006 that it was not an infection. Mrs C took her daughter back to the Practice on 24 February 2006 and it was then that Baby C was referred to hospital for treatment to the infected wound.
Specific complaint and conclusion
The complaint which has been investigated iswas that there was a delay in diagnosing that Baby C had a leg infection and that as a result a hospital referral was required (not upheld).
Redress and recommendation
The Ombudsman has no recommendations to make.