Overview
The complainant (Mr C) raised a number of concerns about the care and treatment he received from Western Isles NHS Board (Board 1) and Greater Glasgow and Clyde NHS Board (Board 2) following a sudden onset of severe leg pain in November 2005. Mr C also complained about the handling of his complaints by both Boards.
Specific complaints and conclusions
The complaints which have been investigated are that:
- (a) Board 1 failed to provide timely or appropriate care and treatment to Mr C (not upheld);
- (b) Board 1 failed to promptly or adequately address Mr C's complaints (not upheld);
- (c) Board 2 failed to provide timely or appropriate care and treatment to Mr C (not upheld) and;
- (d) Board 2 failed to promptly or adequately address Mr C's complaints (not upheld).
Redress and recommendations
The Ombudsman has no recommendations to make.