Monday 19 October: Complaint form offline

The supplier of our case management system has confirmed that they are experiencing a significant technical issue.

At present, we have no access to the case management system and we are currently unable to provide updates on existing cases.

We are planning on the basis that this could continue for a period of time including for the remainder of this week.

If you would like to check if your complaint is ready for the SPSO or enquire about making a new complaint, please complete our Complaint Checker.  

Please be assured we are doing all we can and will provide updates on our website. 

For an all service update: Service update | SPSO

Investigation Report 200501865

  • Report no:
    200501865
  • Date:
    December 2007
  • Body:
    Angus Council
  • Sector:
    Local Government

Overview

The complainant (Mr C) raised a complaint against Angus Council (the Council) concerning the Council's handling of his complaint about the anti-social behaviour of his neighbours and his housing transfer request.

Specific complaints and conclusions

The complaints which have been investigated are that the Council:

  • (a) inadequately handled Mr C's complaint about his neighbour's anti-social behaviour (not upheld); and
  • (b) inadequately handled Mr C's housing transfer application (not upheld).

Redress and recommendations

The Ombudsman has no recommendations to make.

Updated: December 11, 2018