No. We do not name the person who made the complaint, and usually refer to them as Mr/Mrs/Ms C.
More information about how we investigate and report on complaints.
Friday 16 October - Sunday 18 October: Complaint form offline
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Will I be named publicly in any report on my complaint?
Updated: April 18, 2018