You can search our published investigation reports and decision reports here.
Please contact our communications team on 0131 240 8849 if you can't find what you're looking for.
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
You can search our published investigation reports and decision reports here.
Please contact our communications team on 0131 240 8849 if you can't find what you're looking for.
Updated: March 18, 2021