Yes. We do not normally investigate complaints if you have known about the problem for more than 12 months before complaining. We may, however, decide to look at the complaint if certain circumstances stopped you from making it earlier.
Friday 16 October - Sunday 18 October: Complaint form offline
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Is there a time limit for sending a complaint to you?
Updated: December 3, 2018