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Investigation Report 200503482

  • Report no:
    200503482
  • Date:
    January 2007
  • Body:
    East Lothian Council
  • Sector:
    Local Government

Overview

The complainant (Mr C) raised concerns about the adequacy of the heating in his accommodation and the fact that East Lothian Council (the Council) had failed to meet their commitment to install gas central heating.

Specific complaints and conclusions

The complaints which have been investigated are that:

  • (a) the Council made a commitment to install gas central heating and failed to do so (not upheld); and
  • (b) the heating in Mr C’s accommodation is inadequate (not upheld).

Redress and recommendation

The Ombudsman has no recommendations to make in this case.

Updated: December 11, 2018