The central aspect of this complaint is about the care and treatment received by a patient at Monklands Hospital, Airdrie between 14 May 2005 and the patient's unexpected death on 17 May 2005. A concern was also raised about the procedures for arranging a post-mortem and the actions of an out-of-hours doctor.
Monday 19 October: Complaint form offline
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Investigation Report 200502302
Updated: December 11, 2018