Monday 19 October: Complaint form offline

The supplier of our case management system has confirmed that they are experiencing a significant technical issue.

At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.

Please be assured we are doing all we can and will provide updates on our website.

For an all service update: Service update | SPSO

Investigation Report 200500050

  • Report no:
    200500050
  • Date:
    September 2006
  • Body:
    Borders NHS Board
  • Sector:
    Health

The complaint concerned the treatment provided to a patient both pre and post-operatively when she became nauseated and in pain and her condition started to deteriorate.

Updated: December 11, 2018