Overview
The complainant (Miss C)raised two specific concerns regarding the conduct and recording of business at the 2004 and 2005 annual general meetings of Partick Housing Association Ltd (the Association).
Specific complaints and conclusions
The complaints which have been investigated are that:
- (a) the minute of the Association's 2004 annual general meeting was inaccurate (upheld); and
- (b) the Chair of the Association had failed to give an assurance that the minute of the 2005 annual general meeting would record her representations (not upheld).
Redress and recommendations
The Ombudsman recommends that the Association takes steps to publicise to their shareholders the principles of their minute-taking at annual general meetings. The Association informed the Ombudsman that they were willing to accept the recommendation.