Monday 19 October: Complaint form offline

The supplier of our case management system has confirmed that they are experiencing a significant technical issue.

At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.

Please be assured we are doing all we can and will provide updates on our website.

For an all service update: Service update | SPSO

Investigation Report 200503182

  • Report no:
    200503182
  • Date:
    October 2006
  • Body:
    Midlothian Council
  • Sector:
    Local Government

The complainant raised a number of complaints regarding a development near his home. His complaint was that the development was breaching terms of the planning permission granted by the Council as well as other issues regarding the development.

Updated: December 11, 2018