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Investigation Report 200501077

  • Report no:
    200501077
  • Date:
    October 2006
  • Body:
    Charing Cross Housing Association Ltd
  • Sector:
    Housing Associations

Overview

The complainant alleged that Charing Cross Housing Association Ltd (the Association) had failed to identify and repair a potential leak above his flat over the last 7 years.

Specific complaint and conclusion

The complaint which has been investigated is about the alleged failure of the Association to identify and repair a potential leak above Mr C’s flat (not upheld).

Redress and Recommendation

The Ombudsman recommends that the Association continues to follow the current course of action they have communicated to Mr C in relation to the potential leak.

Related reading

Updated: December 11, 2018