Overview
The complainant (Mr C) raised a number of issues involving the care of his late uncle. Mr C complained about an inappropriate relationship and subsequent bequest of property to a social work employee. He also complained about the employee's involvement in the purchase of a council house and the making of a Will.
Specific complaints and conclusions
The complaints which have been investigated are that:
- (a) West Lothian Council (the Council) breached their policies and the Care Commission guidelines on caring for vulnerable clients in relation to the making of Wills, the purchase of a client's house and the acceptance of gifts (not upheld);
- (b) the Council failed to adequately respond to Mr C's representations (not upheld); and
- (c) the investigation carried out by the Council into the case was inadequate (not upheld).
Redress and Recommendation
The Ombudsman has no recommendations to make.