The Highland Council - complaint was from Mrs C about the way in which The Highland Council (the Council) dealt with two planning applications for sites close to her home. She alleged that they failed to protect the amenity of listed buildings within the vicinity of the development area or to respect the sensitive nature of a near-by ancient monument.
Monday 19 October: Complaint form offline
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Investigation Report 200501263
Updated: December 11, 2018