South Ayrshire Council - 2. Mr C complained about the closure of public toilets in Ayr by the Council and, in particular, the recent closure of a public toilet at X Road. Mr C was concerned that the closure of such facilities was not in the interests of public health and that the Council had not considered the needs of the community, including the disabled, when reaching its decision.
Monday 19 October: Complaint form offline
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Investigation Report 200501457
Updated: December 11, 2018