Monday 19 October: Complaint form offline

The supplier of our case management system has confirmed that they are experiencing a significant technical issue.

At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.

Please be assured we are doing all we can and will provide updates on our website.

For an all service update: Service update | SPSO

Investigation Report 200500864

  • Report no:
    200500864
  • Date:
    June 2006
  • Body:
    Lothian NHS Board
  • Sector:
    Health

Lothian NHS Board - complaint was from a man (referred to in this report as Mr C) on behalf of his wife (Mrs C) about one of Lothian NHS Board's (the Board) hospitals in caring for and treating her problems following the delivery of their son in January 2005.

Updated: December 11, 2018