Inverclyde Council - complaint was from Mr C about the Inverclyde Council's (the Council) proposals to reorganise secondary education in the Inverclyde area. In July and August 2005, a further 130 people also made representations about the proposals and, of these, three went on to make formal complaints to this office. These have been the subject of separate reports to the Scottish Parliament. As the complaints covered the same issue, the decision was reached to investigate the matters raised, together.
Monday 19 October: Complaint form offline
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Investigation Report 200500246
Updated: December 11, 2018