Grampian NHS Board - complaint was from a man (Mr C) against Grampian NHS Board (the Board) regarding the care and treatment provided for his mother, Mrs C, at Woodend Hospital, Aberdeen (the hospital) in March 2004. Mrs C was admitted to the hospital on 25 March 2004 at about 01:00. Sadly she died there at about 10:55 that day.
Monday 19 October: Complaint form offline
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Investigation Report 200501564
Updated: December 11, 2018