A GP in the Grampian NHS Board Area - complaint was from a woman (Mrs C) who claimed that her late husband (Mr C)'s general practitioner (GP) was responsible for his death because of his incorrect diagnosis and inadequate standard of care at several telephone and face-to-face consultations between December 2003 and February 2004.
Monday 19 October: Complaint form offline
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Investigation Report 200501162
Updated: December 11, 2018