Glasgow City Council - The complaint concerned the Council's handling of an application for planning permission for the part-use of a shop for the manufacture of Asian sweets and the erection of a ventilation duct at the rear of the premises. Ms C's property was adjacent to the shop. She contended that the Council, as the local planning authority, wrongly granted consent for this use and subsequently failed to ensure that the ventilation duct was positioned and operated properly.
Monday 19 October: Complaint form offline
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.
Please be assured we are doing all we can and will provide updates on our website.
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Investigation Report 200500953
Updated: December 11, 2018