Forth Valley NHS Board - complaint was from a woman (referred to in this report as Mrs C) about the service she had received in 2002 and 2003 from the Department of Dynamic Psychotherapy of Forth Valley NHS Board's Primary Care Operating Division (previously known as Forth Valley Primary Care NHS Trust) and about the Division's handling of her complaint.
Monday 19 October: Complaint form offline
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Investigation Report 200500942
Updated: December 11, 2018