East Lothian Council - complaint was from a man (Mr C) against East Lothian Council (the Council). The complaint concerned the Council’s handling of a planning proposal to demolish a listed building and erect a new housing development in the town of X where he lived. Mr C contended that the Council failed to deal with the proposal in accordance with the proper planning procedure; and that, as a consequence, the development would have an adverse effect on the amenity of the locality. The complaint was not upheld.
Monday 19 October: Complaint form offline
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Investigation Report 200402195
Updated: December 11, 2018