Monday 19 October: Complaint form offline

The supplier of our case management system has confirmed that they are experiencing a significant technical issue.

At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.

Please be assured we are doing all we can and will provide updates on our website.

For an all service update: Service update | SPSO

Investigation Report 200502787

  • Report no:
    200502787
  • Date:
    July 2006
  • Body:
    Lothian NHS Board
  • Sector:
    Health

Lothian NHS Board -
Mr C complained to our office that he was receiving depot injections against his will. On investigation it was found that Mr C was detained for treatment under the Mental Health (Scotland) Act 1984 and these injections were deemed necessary for medical reasons.

Updated: December 11, 2018