On 7 July 2005 the Ombudsman received a complaint from Mrs C about the decision of West Whitlawburn Housing Co operative Ltd not to pursue further her claim for compensation for damage to her wash hand basin.
Monday 19 October: Complaint form offline
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Investigation Report 200500034
Updated: December 11, 2018