On 25 April 2005 the Ombudsman received a complaint from Mrs C about the care and treatment provided to her father (Mr F) by Fife NHS Board. Mrs C complained that the Board had not carried out a proper medical assessment of Mr F's condition and had prescribed inappropriate medication. Mrs C said that her father's medication was changed to a drug which could be injurious to his health and which, given his medical history, had the potential to be fatal.
Monday 19 October: Complaint form offline
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Investigation Report 200500260
Updated: December 11, 2018