Overview
The complainant was concerned about the level of supervision provided for his masters dissertation; he felt this was inadequate and said he was only supervised for part of his dissertation.
Specific complaint and conclusion
Supervision arrangements for his MSc dissertation were inadequate (not upheld).
Redress and recommendation
The Ombudsman recommends that the University College reinforce to staff the importance of following their policy that, on completion of supervision, copies of the completed forms relating to the supervision are kept in the student's central file.
The University College have accepted the recommendation and will act accordingly.