Greater Glasgow NHS Board - Acute Services Division The complainant raised a number of concerns about the care and treatment of her 90-year-old father (Mr C) in hospital, which she considered had changed him from an active man, with a good quality of life, to a bruised, emaciated and broken man and which caused his death six weeks after admission to hospital.
Monday 19 October: Complaint form offline
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Investigation Report 200501239
Updated: December 11, 2018