Dundee City Council
This report relates to allegations made against Dundee City Council Social Work Department in respect of their dealings with the complainant who had recently moved to the Dundee area. He has three children, one is now in the custody of his mother and two are in the complainant's custody. The complaint relates to the assistance and advice provided by the Council in respect of the custody hearings in relation to the child who now resides with his mother, the Council's inclusion of the complainant on their internal 'Potentially Violent Persons' database and also their handling of periods of care provided to his other children.
Monday 19 October: Complaint form offline
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Investigation Report 200501404
Updated: December 11, 2018