General Practitioner Forth Valley Area - complaint was from Mrs C, concerning her local GP practice. She visited the practice in 2003 and returned with the same symptoms in 2005. She claims that the initial GP who saw her failed to diagnose her illness and that she was treated insensitively on her second visit.
Monday 19 October: Complaint form offline
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Investigation Report 200501587
Updated: December 11, 2018