The complainant, Mrs C, had concerns about the management of her pregnancy and labour by St John’s Hospital, Livingston in 1998/9. After some delay it was decided that the baby should be delivered by emergency caesarean section and following further delay her son was born in poor condition. He was transferred to another hospital for intensive care later that day and died on 16 May 1999.
Monday 19 October: Complaint form offline
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Investigation Report S.116-02-03
Updated: December 11, 2018