Complaint about Tayside NHS Board -complaint was from a man (referred to in this report as Mr C) who complained that there were failures in the treatment and care of his 17 year-old son (referred to in this report as F) provided by NHS Tayside (or their predecessor organisation) between October 1989 and December 1998 and that these failures may have contributed to F’s death on 25 December 1998. Mr C also complained about the poor handling of his complaint by NHS Tayside.
Monday 19 October: Complaint form offline
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Investigation Report 200400338
Updated: December 11, 2018