Complaint about Greater Glasgow NHS Board - complaint was from a woman (referred to in this report as Ms C) who complained that the care and treatment afforded to her and her newborn daughter at the Maternity Unit of the Southern General Hospital, Glasgow from 17 to 27 September 2001 was inadequate. In particular, she complained that a lack of proper care during her labour may have affected her daughter’s chances of survival and thus contributed to her death on 25 September 2001.
Monday 19 October: Complaint form offline
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Investigation Report TS.0135_03
Updated: December 11, 2018