Complaint about Clydebank Housing Association - complaint was from Ms C (the complainant) who complained that Clydebank Housing Association Ltd (the Association) had failed to maintain the communal areas to the front and rear of her house properly, and that they had not dealt appropriately with her representations on this matter.
Monday 19 October: Complaint form offline
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Investigation Report 200500720
Updated: December 11, 2018