The complainant is the former owner of a substantial detached house and farm steading buildings in a rural part of the Council’s area. Prior to marketing his property, Mr C commissioned an architectural practice to obtain planning consent on his behalf for demolition of some existing buildings and residential development in the farm courtyard area. The complaint made by The Practice on Mr C’s behalf is that salient information was omitted in a written response to a pre-application planning enquiry and that Mr C incurred substantial abortive costs in design fees and that the planning application fee was also lost when Mr C decided that the application should be withdrawn.
Monday 19 October: Complaint form offline
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Investigation Report 30191
Updated: December 11, 2018