Monday 19 October: Complaint form offline

The supplier of our case management system has confirmed that they are experiencing a significant technical issue.

At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.

Please be assured we are doing all we can and will provide updates on our website.

For an all service update: Service update | SPSO

Investigation Report H.24-02 H.54-02 H.58-02

  • Report no:
    H.24-02 H.54-02 H.58-02
  • Date:
    December 2003
  • Body:
    Scottish Executive Environment and Rural Affairs Department
  • Sector:
    Scottish Government and Devolved Administration

Separate complaints were received from three people who were the owners of animals culled during the 2001 outbreak of foot-and-mouth disease. All three complainants questioned the legality of the cull of their animals and the procedures followed in undertaking them.

Updated: December 11, 2018