Visits to our office are by appointment only. You can arrange an appointment by phoning 0800 377 7330 or using our online contact form. We will not accept visitors without an appointment. We are open Monday, Wednesday, Thursday and Friday 9am-5pm; Tuesday 10am-5pm.
Friday 16 October - Sunday 18 October: Complaint form offline
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
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Updated: September 13, 2022