Monday 19 October: Complaint form offline

The supplier of our case management system has confirmed that they are experiencing a significant technical issue.

At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.

Please be assured we are doing all we can and will provide updates on our website.

For an all service update: Service update | SPSO

We are hiring!

Please note this vacancy is now closed.

Are you are interested in joining an organisation that enjoys challenge and strives for continuous improvement? We are looking for an ISE Team Manager (Engagement & Communications) to support the leadership team in developing and delivering the SPSO’s engagement & communications strategies as we explore new and innovative ways of engaging with our stakeholders.

Reporting to the Head of Improvement, Standards and Engagement (ISE), this role is responsible for leading a small team to manage the operational delivery of all areas of engagement and communications. 

Closing date for applications is 10am Friday 23 February 2024.

For more information and to download the job application pack, visit our recruitment page.

Updated: February 23, 2024