Monday 19 October: Complaint form offline

The supplier of our case management system has confirmed that they are experiencing a significant technical issue.

At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.

Please be assured we are doing all we can and will provide updates on our website.

For an all service update: Service update | SPSO

We are hiring!

Please note this vacancy is now closed.

Are you are interested in joining an organisation that enjoys challenge and strives for continuous improvement? We are recruiting for a Head of Corporate and Shared Services. Reporting to the Ombudsman and as part of SPSO’s Leadership Team, the Head of Corporate and Shared Services will have responsibility for the Corporate Services team including Information Governance, Information and Communications Technology, Finance, HR, the Executive Casework Team and Facilities Management and Security.

Closing date for applications is 5pm, 14 February 2024.

For more information and to download the job application pack, visit our recruitment page.

Updated: February 14, 2024