Monday 19 October: Complaint form offline

The supplier of our case management system has confirmed that they are experiencing a significant technical issue.

At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.

Please be assured we are doing all we can and will provide updates on our website.

For an all service update: Service update | SPSO

We are hiring!

This vacancy is now closed.

Are you are interested in joining an organisation that enjoys challenge and strives for continuous improvement?

We are recruiting for a Head of Investigations.  

The Head of Investigations is responsible for ensuring the delivery of an exemplary service for the Independent National Whistleblowing Officer (INWO) complaints and Scottish Welfare Fund (SWF) reviews functions that are in line with SPSO commitments, standards and guidance and reflects the needs of stakeholders groups.

Follow this link for more information and how to apply.  

Updated: November 4, 2022