We did not lay any decisions before the Scottish Parliament this month. For more information please click on the link below.
Download the Ombudsman's overview (PDF, 325KB) or read it online.
Media enquiries can be made by email.
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
We did not lay any decisions before the Scottish Parliament this month. For more information please click on the link below.
Download the Ombudsman's overview (PDF, 325KB) or read it online.
Media enquiries can be made by email.
Updated: January 21, 2020