Monday 19 October: Complaint form offline

The supplier of our case management system has confirmed that they are experiencing a significant technical issue.

At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.

Please be assured we are doing all we can and will provide updates on our website.

For an all service update: Service update | SPSO

New whistleblowing resources for NHS Boards!

As part of our national leadership role leading learning and improvement, we are delighted to announce the launch of a range of new whistleblowing resources that are available for NHS Boards to support the training and development of staff.  

The resources have been co-produced by members of our Improvement, Standards and Engagement team, working with colleagues from NHS Highland, NHS Greater Glasgow and Clyde, NHS National Services Scotland, NHS Education for Scotland and Public Health Scotland.

The following resources are now available on our INWO website and include:

Updated: April 12, 2023