Monday 19 October: Complaint form offline

The supplier of our case management system has confirmed that they are experiencing a significant technical issue.

At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.

Please be assured we are doing all we can and will provide updates on our website.

For an all service update: Service update | SPSO

Invitation to tender - Internal Audit Services

Please note this tender is now closed.

We are inviting tenders for the provision of Internal Audit Services for the Scottish Public Services Ombudsman (SPSO), the Children and Young People's Commissioner Scotland (CYPCS) and the Scottish Human Rights Commission (SHRC). The three Office-holders are located in Bridgeside House, 99 McDonald Road, Edinburgh, EH7 4NS.

The deadline for submissions is 17:00 on Friday 17 March 2023. Any response received after that time will not be considered further.

Please follow this link for full information and details on how to make a submission.

Updated: March 20, 2023