Monday 19 October: Complaint form offline

The supplier of our case management system has confirmed that they are experiencing a significant technical issue.

At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.

Please be assured we are doing all we can and will provide updates on our website.

For an all service update: Service update | SPSO

Invitation to tender for the provision of Legal Services

Please note that this tender invitation is now closed.

The Ombudsman is inviting tenders for the provision of legal services for the Scottish Public Services Ombudsman (SPSO). The legal service will provide a general advice, advocacy and training service to the Ombudsman in all areas relevant to our remit, and to our role as an employer and lease-holder.

Deadline for submission: 17:00 Friday 15 November 2024.

Download the invitation to tender document for further information and how to apply.

Updated: November 19, 2024