Monday 19 October: Complaint form offline

The supplier of our case management system has confirmed that they are experiencing a significant technical issue.

At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.

Please be assured we are doing all we can and will provide updates on our website.

For an all service update: Service update | SPSO

Internship opportunity

Update:  This vacancy is now closed.

We are excited to announce that we are currently looking for an Administration Assistant on the Inclusion Scotland "We Can Work" scheme!  This is a paid internship opportunity for a disabled person to work with our Assessment & Guidance team in delivering a professional and efficient frontline complaint handling service.  There will also be an opportunity to work on a specific project involving prison complaints. For more information and how to apply, please visit the Inclusion Scotland website.  Applications close 15 October 2019.

Updated: October 16, 2019