Monday 19 October: Complaint form offline

The supplier of our case management system has confirmed that they are experiencing a significant technical issue.

At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.

Please be assured we are doing all we can and will provide updates on our website.

For an all service update: Service update | SPSO

Findings from NHS Boards’ annual whistleblowing reporting 2022—23

NHS Boards are required under the National Whistleblowing Standards (the Standards) to publish annual whistleblowing reports setting out performance in handling whistleblowing concerns.

We have published an overview of findings from Boards’ second year 2022—23 of annual reporting on the Standards.

The number of concerns received varied significantly across Boards but we are pleased to report a positive improvement in reporting from year one (2021-22).

The 2022-23 report, along with other useful resources, can be found on the INWO website.

Updated: March 11, 2024